Office 2016–2021

Installation Guide | From Download to Activation

Step 1: Download

Downloads
Select your version:
Tip: Please download only the version you purchased.
Progress
Check Download

Wait for the download to finish, then select "Show in folder".

Download progress
Note: The images below use an example package. Your filename will match the version you selected above.

Step 2: Extract & Install

Step 1
Extract

Right-click the downloaded file → "Mount" or "Extract to current folder" (requires 7-Zip).

Step 2
Run Setup

Right-click setup file → Run as administrator.

Run Admin
Step 3
Finish

Wait 15–30 minutes until you see the success screen.

Installing Finished

Click "Close".

Step 3: Activate

Step 1
Open App Watch video tutorial

Open Word or Excel.

Open Word Prompt Enter Key
Tip: If prompted, click "I have a product key" and enter it.
Step 2
Telephone Activation

Close and reopen the app. Select "Telephone activation":

  1. Select country/region (Malaysia)
  2. Take a photo of the Installation ID (9 sets of numbers) and send it to customer service via WhatsApp.
Phone Activation Activation Wizard
Step 3
Complete

Enter the Confirmation ID provided by support. Restart the app.

Enter Confirmation ID
WhatsApp Chat